Which literary element is NOT used by the author in the provided text?

The correct answer identifies that the use of multiple character perspectives is not employed in the provided text. This literary element, which allows readers to see the story through the viewpoints of different characters, typically enhances depth and complexity in storytelling. However, if the text presents the narrative from a single perspective or does not switch between characters' viewpoints, then this element is absent.

In contrast, the other elements mentioned are likely present. The direct quotation of characters' speech brings authenticity and immediacy to dialogue, immersing readers into the interactions between characters. An informal narrative tone with conversational asides creates a sense of intimacy and relatability, making the text more engaging. Additionally, the colloquial use of the verb "merchandise" reflects the author’s choice of language to connect with the intended audience, contributing to the overall style and voice of the narrative. Together, these elements help to shape the reader's experience, while the lack of multiple perspectives indicates a more straightforward storytelling approach.